event was streaming only, and will not be archived

event website URL: https://cyber.law.harvard.edu/interactive/webcast

start date and time: Tuesday, March 24, 2009 at 12:30 PM

end date and time: Tuesday, March 24, 2009 at 1:45 PM

categories:   business & financial

event description:

video webcast -

The Berkman Luncheon Series presents Berkman Fellow and well-known blogger Doc Searls in a discussion entitled "The Intention Economy: What Happens When Customers Get Real Power." He will discuss a potential shift from Customer Relationship Management systems by companies to Vendor Relationship Management by customers as customers gain more control over their relationships with companies.

The Berkman Center for Internet & Society at Harvard University is located in Cambridge, MA. The Berkman Center is celebrating its 10th year of exploring cyberspace, sharing in its study, and pioneering its development.

sponsor's website: https://cyber.law.harvard.edu/